Refund Policy

Last Updated: August 27, 2026

We want you to be satisfied with your purchase. If you are not satisfied with an item, please review the following policy before requesting a return, refund, or exchange.

Returns

To be eligible for a return, the item should generally be unused, in its original condition, and returned with its original packaging and accessories where applicable.

Certain products may not be eligible for return due to their nature, including personalized, customized, perishable, or otherwise non-returnable items where applicable.

Return Requests

Please contact us before sending an item back. Return requests should include your order number, the item you wish to return, and the reason for the request.

We will provide further instructions if your return is approved.

Refunds

Once a returned item has been received and inspected, we will determine whether it qualifies for a refund.

If approved, the refund will generally be issued using the original payment method. The time it takes for the refunded amount to appear may depend on your payment provider or financial institution.

Shipping charges may be non-refundable unless the return is due to an error on our part or the product was received damaged or defective.

Damaged or Defective Products

If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible with your order details and supporting photographs where appropriate.

We will review the issue and, where applicable, offer a replacement, exchange, refund, or other appropriate resolution.

Exchanges

If exchanges are available for your order, the replacement item will be subject to product availability. If the requested replacement is unavailable, we may provide another appropriate resolution.

Items That Cannot Be Returned

Items that have been used, damaged after delivery, altered, or returned without the required original packaging may not qualify for a refund or exchange.

Refund Processing

Approved refunds are processed after the return has been received and reviewed. Your bank, card issuer, or payment provider may require additional time to complete the transaction.

Contact Us

To request a return, refund, or exchange, please contact us using the phone number or email address displayed on our storefront.